To return a damaged or defective item, please contact our customer service team by emailing onlinestore@mightyworld.com. Our customer service team will provide you with a prepaid return shipping label and pickup instructions. Once we receive the item, you will be refunded the price of the item as well as any applicable taxes and shipping costs. Refunds will be issued in the original form of payment used to purchase the item. Please note that in order to receive a refund for the shipping cost of the item, you must contact our customer service team before returning the item to us. Instructions Please follow the instructions below when packing and sending your product for return. It's important to note that the instructions below must be followed in order to allow us the opportunity to process your return. Send the item in its original packaging. Pack the item carefully so that it will not be damaged during the shipping process. Include a copy of the packing slip. We will not be able to process a return for any shipment received without a packing slip.Use a secure shipping method to send the item so that it can be tracked. For example, if you are sending it through the United States Postal Service, please send it via certified mail. We are not responsible for items lost during shipping, and cannot process your return until the item is received. Unless a different return address is specified on your packing slip, all returns should be sent to the following address:
Mightyworld.com Return Center
547 East California Blvd
Pasadena, CA 91106
